Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with Sharpsix. We're committed to delivering your order safely and efficiently.

Order Processing

All orders are processed within 1–3 business days after payment has been successfully received.

Orders placed on weekends or public holidays will be processed on the next business day.

Shipping

We currently ship throughout South Africa.

Estimated delivery times:

  • Major cities: 2–5 business days.
  • Regional and outlying areas: 3–7 business days.

Delivery times are estimates and may vary depending on your location and the courier service.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and the selected shipping option.

Any promotional free shipping offers will be clearly communicated on our website.

Order Tracking

Once your order has been dispatched, you'll receive a confirmation email with tracking information so you can monitor your delivery.

Delivery Address

Please ensure your shipping address is accurate before completing your purchase.

Sharpsix cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

Delays

While we aim to meet the estimated delivery times, delays may occasionally occur due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.

If your order is significantly delayed, please contact us and we'll gladly assist.

Lost or Damaged Parcels

If your parcel is lost or arrives damaged, please contact us within 7 days of the expected delivery date.

We'll work with the courier to investigate and resolve the issue as quickly as possible.

Contact

For any shipping-related questions, please contact:

Email: sharpsixsa@gmail.com